Shipping policy

Last updated: February 6, 2026

This Shipping Policy applies to all purchases made on knotx.shop and outlines our fulfillment and delivery practices.

Order Processing Time

All orders are processed within 1 to 3 business days (Monday through Saturday, excluding Sundays and public holidays). “Processing time” refers to the period from order confirmation to the moment the shipment is dispatched from our facility.

Shipping Time & Delivery Estimates

We provide international shipping to ensure our high-quality protective shoe covers reach our customers in New Zealand efficiently.

  • Shipping Origin: All orders are fulfilled and shipped from our facility.
  • Estimated Shipping Time: Once dispatched, the estimated international shipping time to New Zealand is 7 to 13 business days.
  • Total Delivery Time: Therefore, the total estimated time from order placement to delivery is approximately 8 to 16 business days.

Shipping Cost

We offer Free Shipping on all orders to New Zealand. No handling or additional delivery fees apply at checkout.

Tax Information

  • Import Duties & GST: As an international shopper in New Zealand, your order may be subject to Goods and Services Tax (GST) or import duties levied by the New Zealand Customs Service upon arrival. These potential external charges are the responsibility of the recipient and are not collected or covered by knotx.shop at checkout.
  • International Sales Tax: As we are shipping internationally, the prices shown are in US Dollars (USD) and do not include New Zealand-specific taxes that may occur at the border.

Shipping Locations

We currently ship to New Zealand. If your destination is not listed at checkout, please contact us for further assistance.

Tracking Your Order

Once your order has shipped, you will receive an email containing a tracking number. You can track your shipment status through the link provided in the email to monitor your package's progress.

Delays

Delivery times are estimates and may vary due to external factors such as customs clearance procedures, severe weather, or carrier delays. We appreciate your understanding in the event of any unforeseen delays.

Contact Information

If you have any questions regarding our shipping policy, please contact us:

  • Operator: Bibikov Roman
  • Email: support@knotx.shop
  • Address: Radynska 11A, Kyiv, 02097, Ukraine
  • Phone: +380 68 807 6427